Recovery Specialist

Santa Ana, CA posted on January 15

Categories

WHO WE ARE
LoanNow is a responsible online installment lender offering a more affordable and transparent alternative to payday loans. The Company's goal is to make better loans available to good borrowers by considering their real-time performance during the term of the loan, rather than only evaluating their historical track record. Its repayment motivation algorithm incentivizes good financial behavior, like timely payments, and awards loan credits to reduce the cost of credit during the loan lifecycle. LoanNow is a private company based in Orange County, California.

 


Orange County Business Journal Best Places to Work 2015
Orange County Register Top Workplaces 2015

 


JOB RESPONSIBILITIES 
As an Recovery Specialist, you will:

  • Collect on past due payments via phone, email and text message
  • Process and notate client payments and transactions
  • Assist in payment processing including Credit Card and ACH Debit transaction
  • Skip trace for missing location and contact information
  • Track each loan from initial day of delinquency to recovery report
  • Responsible for client inquiries and requests
  • Assist overflow calls and emails from the Customer Service department

REQUIREMENTS

  • College or Trade School Degree
  • At least 2+ years of recent collection and skip tracing experience
  • Proven Ability to communication and negotiate in a timely manner
  • Bilingual (English/ Spanish) a plus
  • High degree of familiarity with Microsoft Excel and Word
  • Willingness to multitask
  • Positive "Can Do" attitude!

 

COMPENSATION/BENEFITS

  • $17-$22 per hour
  • Medical
  • Dental
  • Vision
  • 401k
  • Life Insurance
  • Paid Time Off
  • Potential to grow within the company.

 

 


Wage

DOE

Experience

Any

Type

Full-time