Pegasus Senior Living is made up of individual Associates united by a commitment and dedication to the highest quality of service delivery to our residents with a sense of warmth, compassion, individual pride and company spirit. To achieve our mission, each associate strives to always do the right thing. Recognizing that excellence is a process achieved through continuous improvement, we value and apply lessons learned from the feedback we receive from all our stakeholders.
To our Associates, we pledge to
Promote a culture of excellence.
To our Residents, we pledge to
To our investors, we pledge to be great stewards of our resources.
The Operations Specialist works collaboratively with leadership and associates at all levels to bring our mission statement to life in their area(s) of responsibility and stewardship. Oversees the daily operations of an assigned community with emphasis on improving operational performance. Operations Specialists also assist with specific projects that transcend local and regional parameters. Ensures that our business is well-coordinated and productive by managing its policies/procedures and coaching the leaders and associates within their assigned area(s) to align with stated mission, values, objectives and policies/procedures. Because of its broad scope of responsibility, thorough knowledge of company systems and processes is required as well as the ability to plan many different kinds of operational activities. Effective leadership is critical in this position.