Office Administrator

San Leandro, CA posted on October 6

Overview

Customer First | Integrity | Excellence | Teamwork | Fun!

 

 

About Us:

At Peterson our Vision is to be our customers’ first choice.   We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination.  Our 80 year history is a reflection of our collective efforts and focus.

 

We provide a family oriented environment that promotes safety, personal growth and professional achievement.   Critical to our continued success is hiring and developing exceptional employees.  We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision.  We have high standards for our employees, with good reason.  They represent Peterson, our family, our brand, and our values to customers and our team members.

 

Why Peterson?

We have high expectations and so do you.  You are exceptionally motivated, have outstanding skills, and are looking for more than just a job.  We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees.  If you want to work side-by-side with others who are passionate about customer service, consider joining our team.  You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.

 

Peterson has an immediate need for an experienced Office Administrator based in our San Leandro, CA location. The Office Administrator reports directly to the President of BuildingPoint Pacific and is responsible for all administrative office functions such as product ordering, inventory, billing and basic accounting.  The Office Administrator will also be instrumental in keeping our CRM up to date, logging projects and working with our consultants on services hours and pre sales activities. The office admin will work closely with our vendors on promotions and pricing initiatives. The office admin is also responsible for working closely with BuildingPoint’s management on forecasting, reporting and other tasks regarding the performance of BPP and how we report to Trimble and Peterson Holding.

 

BuildingPoint Pacific is your authorized distribution partner in California and Hawaii for the Trimble Buildings portfolio. With two convenient locations in Northern and Southern California, BuildingPoint Pacific is part of the first fully dedicated Trimble network offering building construction technology solutions across the Design-Build-Operate (DBO) lifecycle. 

 

 

Responsibilities
  • Acts as a liaison between customers and BPP’s technical support team and will ensure the highest level of customer service is provided to customers. Assists with creating proposals and any paperwork associated with sales.
  • Upkeep of all general office areas, showroom and training room; maintenance of all office equipment and monitoring/stocking of all office supplies maintained in all general office areas. 
  • Manage all aspects of the CRM; tracking and billing customers for hours sold.
  • Responsible for placing inventory product orders, maintaining optimal inventory levels, billing and collections.
  • Prepare various financial, data and business metric analyses to provide management with relevant insight that will enable strategic business decisions through reporting and forecasting.
  • Ordering product, Invoicing sales and other accounting duties are daily functions.
  • Prepares commission reports for management approval. 
  • Assist with sales and services coordination.
  • Works with customers to schedule product integration.
  • Assist with the coordination of SITECH NorCal’s repair services.
  • Cooperate, communicate and work closely with sales, service, parts and personnel to ensure customer satisfaction.
  • Follow up with the customer to ensure that the company has met their needs; the service repair is complete and done to the satisfaction of the customer.
  • Maintain good customer relations; intercede to solve problems and disputes; look for ways to enhance customer relations within scope of the company mission statement.
  • Learn Peterson’s Core Values and actively demonstrate them in quality of work and performance.
Qualifications

Associate's degree (A. A.) in Accounting or Business Administration, preferred

Three (3) years of experience in Office Administration and/or Accounting

Proficient in MS Excel is a must

Proficiency in the CRM is a preferred


Wage

DOE

Experience

Any

Type

Full-time