Full-Time Office Scheduler & Customer Service
Pro-Tek Consulting Company
La Puente, CA
FULL-TIME OFFICE SCHEDULER & CUSTOMER SERVICE
The ideal candidate is an energetic outgoing person with excellent communication skills and able to work in a very busy business environment. You must be highly organized and be able to multi-task efficiently. And you must be able handle all client inquiries, requests for service calls and scheduling appointments in a professional and articulate manner.
This is a Full time position.
-Must have strong interpersonal skills with the ability to work well in a team environment.
-Must have excellent communication and customer service skills.
-Must have strong computer skills with proficiency with both Microsoft Office products and Excel Spreadsheets.
-Must have excellent time management and organization skills to complete daily tasks and meet Daily Deadlines.
-Must be adaptable to changes throughout a day and be a fast learner.
-Must speak Fluent English and be articulate and friendly over the phone.
-Answering inbound telephone calls
-Booking service calls and project installations as requested
-Dispatching of service calls to Technicians and Installers
-Handling customer issues and providing appropriate resolutions
-Providing data entry, filing, and other administrative support as directed by Office Manager.
Job Type: Full-time
High School (Required)