Field Service Technician

Ontario, CA posted on December 22

Follow your passion at Saladino’s Foodservice
From locally-sourced to national brands, Saladino’s Foodservice provides restaurants with the products they want and the business solutions they need. As the largest independent, family-owned foodservice distributor in California, our company is built on family values, sustainable business practices, servicing the customer beyond their expectations and giving back to the communities we serve since 1944.
Saladino’s Foodservice is driven by integrity and innovations. The basis of our success lies within the diversity of our associates, their distinctive ideas and their commitment to setting the highest quality standards that create a meaningful and inclusive workplace. Saladino’s associates are among the brightest in the business with a shared desire to learn and advance within our growing company. We combine our individual skills to achieve a higher level of shared success and are committed to promoting diversity of thought, ideas, perspectives and people.


 Summary: The Field Service Technician installs and services ware-washing and beverage/chemical dispensing equipment.  This job is considered SAFETY SENSITIVE.

 Essential Functions:

  • Installs, repairs, and services mechanical and electronic equipment at customer locations.
  • Ensures technical assistance and information is provided to customers to prevent or resolve issues with product or equipment to maximize performance.
  • Discusses technical problems related to maintenance or operation of equipment.
  • Consults with customers regarding sanitation and business needs; provides training and service literature.
  • Works with company sales representative and product/dispenser vendors to deliver program-enhancing solutions to customers.
  • Assists with the development of the ware-washing, laundry, and beverage/chemical dispensing programs from an installation, service and repair perspective.
  • Makes engaging service calls and builds trust-based relationships with customers. Provides exceptional customer service that is in the best long-term interest of Saladino’s and protects the company’s image and reputation.


Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The qualifications listed below are representative of the required knowledge, skill and/or ability and the physical requirements.


Knowledge, Skills, and Abilities:

  • Basic mechanical, electrical, plumbing skills
  • Ability to read English and interpret documents such as operating and procedure manuals; ability to write routine reports and correspondence in English; ability to speak effectively to customers
  • Ability to read and understand schematics and blueprints
  • Intermediate mathematical skills
  • Good listening, communication, and follow through skills
  • Basic knowledge of Microsoft Word and Excel
  • Available to travel as needed. Frequent, long-distance driving and occasional overnight stays required.
  • Available after hours for emergency calls
  • Supplies own hand tools common to the trade
  • Valid CA driver’s license and clean MVR (2 points or less)


Education and Experience:

  • High school diploma or general education degree (GED)
  • One to two years related experience in a related field (i.e. appliance repair)


Saladino’s Foodservice cares about the health and wellness of its associates by providing them these benefits (among many others):
• Health and Vision Insurance
• Dental Insurance
• Flexible Spending Plans
• 401K Retirement Plan
• 401K match – up to 4%
• Discounts for cell phone plans, family attractions, movie tickets, and more
• Vacation
• Sick Leave
• Bereavement Leave