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Field Service Technician – Anaheim, CA

 

Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Our products include Gas Chromatographs, Liquid Chromatographs, Mass Spectrometers, Total Organic Carbon Analyzers, UV-Vis Spectrometers, Fluorescence, Atomic Absorption, IR, X-Ray, and Universal Testing Machines. In 1975, SSI Corporate Headquarters was established in Columbia, Maryland and we currently have nine regional offices coast to coast.

Shimadzu Scientific Instruments is hiring a Field Service Technician to provide service instrument support in the following product areas: HPLC, GC, LCMS, Spectro, and GCMS. 

Job Summary
The individual in this position is responsible for a wide variety of service related support functions including, but not limited to, the repair, maintenance, and performance of IQ/OQ/PT of assigned products. The products are to include SSI owned demo equipment, instruments returned from customers and customer owned products.

Job Responsibilities
This position is responsible for the repair, maintenance and installation of assigned products.

Additional Job Responsibilities

  • Providing repair and maintenance support on assigned products.
  • Accurate documentation and reporting of all repairs and product failures and when applicable providing design change and improvement recommendations.
  • Timely submission of all required paperwork and documentation as required.
  • Work closely with and under the direction of more senior service personnel in an effort to obtain the necessary skills required for a future field service assignment.
  • Providing customers and field personnel with necessary telephone technical support, repair parts shipments and documentation required to effect instrument repairs, maintenance, and installations.
  • Limited travel in the local region to include possible assignments in a neighboring region.

Education and/or Experience
An Associate’s degree in Electrical Engineering or Technology with one year of field or in-house exposure with related instrument repair (or equivalent) is required.

 

 

Knowledge Requirement
Incumbent must be proficient at effectively and efficiently troubleshooting and repairing instrument problems, performing installations, and providing, when necessary, customer and staff training.

 

Shimadzu Scientific Instruments is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


Wage

DOE

Experience

Any

Type

Full-time