Apprentice Instructor

La Puente, CA posted on May 30


The primary function of the Apprentice Instructor is to assist Instructors with facilitating classes, sharing best practices on Think Big methodology, team teaching, and reviewing survey feedback to improve classes. Additionally, Apprentice Instructor will help mentor Think Big apprentices and interns on safety and basic competencies. Team teaching and mentoring will include, but is not limited to basic level classes.

Reports to Training Manager who will identify specific areas of focus and overall goals with resources to accomplish these goals like books, training, mentoring, etc.


An Apprentice Instructor is expected to become proficient in at least two mechanical systems (i.e. transmissions, engines, hydraulics, etc.) and support Instructors with their classes. Apprentice Instructor will eventually teach classes such as Electrical I, Hydraulics I, Engine Fundamentals, Welding, Safety, Computer Skills, Service Report Writing, Forklift Training, AC, and Power Train.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Learn / utilize safety practices associated with shop and field service operations and usage of various types of equipment and tooling. Learn required PPE for different shop situations.
• Learn and understand basic business concepts associated with the service department in order to share knowledge with other employees either informally in the field/shop or in a classroom setting.
• Perform routine repairs on industrial equipment.
• Assist Quinn technicians, apprentices, and interns with larger equipment repairs.
• Use hand & power tools to remove, install, replace, re-build, repair, & test.
• Use meters, measuring devices, & computers to test & recalibrate equipment, completes warranty paperwork.
• Use hand & power tools to disassemble/re assemble parts or equipment, drains fluids into tubs, cleans parts with rags, cleaners, power washer.
• Perform inspections, do preventative maintenance, change oil, replace filters, belts, coolants, hoses, may drain/clean/refill fuel systems.
• Exposure / utilization of information systems to assist with diagnostics, troubleshooting, assembly/disassembly process, ordering parts, opening workorders, completing service reports etc.
• Learn and complete proper service documentation as required. This will include time entry, service reports, part order forms and returns, core tags and warranty tags,
• Share examples of training content, best practices and training techniques used in the Think Big classroom.
• Observe and team teach classes with trainers. Provide feedback to trainers based on Think Big best practices. Review course content, set up classrooms and hands on exercises and coordinate equipment availability and logistics for demonstrations.
• Demonstrate and promote Quinn Company core values of Integrity, Teamwork, Respect, Relationships, Quality and Service.

Additional Duties (Includes Training & Mentoring Technicians Once Proficient In The Following):
• Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
• Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, transmissions, or other components on material handling equipment.
• Use lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
• Use hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on engines, engine fuel systems, transmissions, & other components.
• Use miscellaneous resources & computers to reference parts, get information about parts & enter data into record systems.
• Use hand & power tools to disassemble/re assemble parts or equipment, drains fluids into tubs, cleans parts with rags, cleaners, power washer.
• Climb up onto, under, & into vehicles, uses hand & power tools to disassemble/re assemble: sheet metal, engines, transmissions, fuel systems, & other parts or equipment.
• Replaces pumps, batteries, radiators, bearings, seals, wiring, solenoids, fuel lines, nozzles, tests float valves, glow plugs, alternators.
• Use overhead hoists to move parts that need to be moved off of & back onto the material handling vehicle.
• Perform basic troubleshooting for issues pertaining to hydraulics, engine fundamentals, and electronics leverages proper resources and tooling.
• Ability to effectively communicate with internal and external personnel and customers in written and verbal formats.

Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests. Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Looks for ways to improve and promote quality; Applies feedback to improve performance.

To perform this job successfully, an individual should have working knowledge of Microsoft Office


Must be able to travel up to [%] of the time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Must have a high school education or GED. Must be mechanically inclined and must be mechanically inclined and have working knowledge obtained through schooling or work experience. Must be capable of learning and understanding technical information, service manuals and report and able to perform routine mechanical repair and assembly with direction.

These standards usually take up to two years schooling and direct work experience.

Ability to communicate in writing and verbally clearly & effectively; Read with comprehension the necessary related documentation. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of organization.


Field activities require a valid state driver’s license AND possess a safe driving record, as outlined in our Quinn Motor Vehicle Policy.


Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 95 pounds, as well as use mechanical hoist for heavier parts.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually moderate.